Theresa Semackor – Medium

Theresa Semackor

Theresa Semackor

Do You Ignore Your Customers?

How you can stop making this all too common mistake.

3 min readJun 28, 2021

--

Do You Ignore Your Customers?

--

Theresa Semackor

Oh, Customer Service!

Since being in lockdown my online shopping habits have increased — I thought I was an avid online shopper before my shopping habits have…

3 min readAug 24, 2020

--

Oh, Customer Service!

--

Theresa Semackor
in
Better Programming

What Can the Tech Industry Do?

How you can help encourage more diversity and bring change to the tech industry

3 min readJun 8, 2020

--

1

What Can the Tech Industry Do?

--

1

Theresa Semackor

Why brands need to lean into their humanity

When a brand treats you poorly what is your typical reaction? Do you vent at the brand? Do you vent to friends? Do you jump on social…

4 min readJun 1, 2020

--

Why brands need to lean into their humanity

--

Theresa Semackor

What opportunity does COVID-19 provide Customer Success teams?

I am a firm believer that adversity as horrible as it is, is usually coupled with an opportunity. Although this is not always apparent as…

3 min readMay 25, 2020

--

1

What opportunity does COVID-19 provide Customer Success teams?

--

1

Theresa Semackor

Does your Favourite Brand get it?

I have always been a shopper. In my teens you would find me at the local shopping centre every weekend buying clothes and beauty products…

3 min readMay 19, 2020

--

--

Theresa Semackor

Theresa Semackor

Ten plus years in tech. Digital advertising exec turned start-up Customer Success Manager. Customer success, start-ups and digital customer care.

Following

Help
Status
About
Careers
Blog
Privacy
Terms
Text to speech
Teams