Theresa Semackor – Medium

Theresa Semackor

Do You Ignore Your Customers?

How you can stop making this all too common mistake.

Jun 28, 2021

Do You Ignore Your Customers?

Jun 28, 2021

Oh, Customer Service!

Since being in lockdown my online shopping habits have increased — I thought I was an avid online shopper before my shopping habits have…

Aug 24, 2020

Oh, Customer Service!

Aug 24, 2020

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Better Programming

What Can the Tech Industry Do?

How you can help encourage more diversity and bring change to the tech industry

Jun 8, 2020

What Can the Tech Industry Do?

Jun 8, 2020

Why brands need to lean into their humanity

When a brand treats you poorly what is your typical reaction? Do you vent at the brand? Do you vent to friends? Do you jump on social…

Jun 1, 2020

Why brands need to lean into their humanity

Jun 1, 2020

What opportunity does COVID-19 provide Customer Success teams?

I am a firm believer that adversity as horrible as it is, is usually coupled with an opportunity. Although this is not always apparent as…

May 25, 2020

What opportunity does COVID-19 provide Customer Success teams?

May 25, 2020

Does your Favourite Brand get it?

I have always been a shopper. In my teens you would find me at the local shopping centre every weekend buying clothes and beauty products…

May 19, 2020

May 19, 2020

Theresa Semackor

Theresa Semackor

Ten plus years in tech. Digital advertising exec turned start-up Customer Success Manager. Customer success, start-ups and digital customer care.

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